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does any member go trio mantap service before?

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ryancbe
seno
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Post by Andrian Lau 2011-09-16, 12:55 am

hi,nice to meet at this forum.i wish to know how the service from triomantap.maybe any about triomantap....

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Post by aaronsim 2011-09-16, 11:44 am

Andrian Lau wrote:hi,nice to meet at this forum.i wish to know how the service from triomantap.maybe any about triomantap....


Andrian, how's my third brake light? When can I get a replacement?
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Post by Tristan 2011-09-16, 2:23 pm

Got my first 10k service at this cheras branch. They open up at slightly before 9am. I knew I would run into problems thanks to my SXXXXX! dealer PA who failed to sent the service vouchers to me despite calling them 3 times. Called the personnel at PA once I was there and told them to settle the mailing of the service vouchers as I was already due and there for service. My missing tow cover issue and faulty rear boot opener however needed another visit. Funny thing is when I called to book an appt, I told the person over the line that my tow cover was missing and SDAC promised to replace one for me. I also told them that my rear boot can only be open with the key. She however told me that you come over and we will see instead of acknowleding my issue and start looking for the parts). Overall service at this Cheras Branch was fine but don't expect any proactive measures e.g. asking and anticipating any parts which need replacement and hence ordering of the parts before you arrived for your arrival like what my service branch for my other car (also in Cheras) will do.
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Post by sfunglee 2011-09-19, 8:28 am

LOL sound like Cheras area not really good =(
not agree...
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Post by Cilikering 2012-12-04, 2:49 pm

am wondering how long does it take for them to deliver the coupons??

bought my fofie from trio mantap cheras as well...

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Post by seno 2013-01-11, 5:28 pm

trio mantap at taman kencana. lousy place. All they know is how to do is change engine oil. My steering rack kaput and they say it is a common problem. has wait for 2-3 months and MAY call you. (probably hope you forget or go to repair elsewhere while they claim your replacement) Meanwhile fill it up with grease that drips all over your carpet.

I HAD a great respect for Ford unitl now. Trio mantap is killing the brand image. compare to Toyota the service sucks.

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Post by ryancbe 2013-01-11, 8:11 pm

I personally feels that they work quite slowly and not very friendly....i smiled with the workers and what i get is a bored face....

But there is one service advisor which is quite good and does my thing up to my expectations....but this is the first service la....not sure about future what will happen....am quite worry abt the car as after i buy the car only i know so many problems with fiesta....

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Post by dares 2013-01-11, 8:26 pm

Trio Mantao lol

Same owner as Sin Siang Hin, the owner of the Proton SC who caused a Satria Neo to catch fire and shrugged off all responsibility until Proton intervened.

I had my own bad experience with Sin Siang Hin, that's why even though their Ford showroom is the nearest to my place and the SA there offered my free bodykit, I also refuse to buy my Fofi from them.

At the Kencana SC they also service Mazda cars because they also sell Mazda cars. What do Mazda cars have in common with Ford cars? other than Fiesta sharing the same platform with Mazda 2, nothing. How do you expect their workers to have any expertise when they have to deal with 2 brands of cars that are totally different?

The only good SiangHin / Trio Mantap SC is one that is closed down.
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Post by seno 2013-01-15, 2:23 pm

Siang Hin started as a tyre shop years ago. Rascals all along. What do they know of dealership. I agree with the last comment. "The .... that is closed down" The main distributor of FORD whoever he is should do something. Get rid of Trio Mantap.

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Post by seno 2013-01-15, 5:33 pm

dares wrote:Trio Mantao lol

Same owner as Sin Siang Hin, the owner of the Proton SC who caused a Satria Neo to catch fire and shrugged off all responsibility until Proton intervened.

I had my own bad experience with Sin Siang Hin, that's why even though their Ford showroom is the nearest to my place and the SA there offered my free bodykit, I also refuse to buy my Fofi from them.

At the Kencana SC they also service Mazda cars because they also sell Mazda cars. What do Mazda cars have in common with Ford cars? other than Fiesta sharing the same platform with Mazda 2, nothing. How do you expect their workers to have any expertise when they have to deal with 2 brands of cars that are totally different?

The only good SiangHin / Trio Mantap SC is one that is closed down.



you are smart enough not to be attracted by the free body kit. the workmanship is so bad that i took mine off after a year.

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Post by helven 2013-07-21, 7:41 am

Just got my Fofi yesterday, bought from Trio Mantap Taman Midah. I got no comment with the company because I only deal with the SA. My car is ready in week after I made my order, I think it is pretty fast and the SA is pretty responsive on my request. Never miss my call and text.

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Post by deladela 2013-08-05, 11:46 am

Hi Guys,

I am due for my 30k KM service in about a few weeks. I have been servicing my car in SDAC PJ for the past 2 times. (10K & 20K) However, since I have moved office which is in Cheras, it is now a more convenient place for me to service, I would like to get some feedback on the service centre.

Trio Mantap - Service (Cheras)
No. 33, Jalan Kencana 15, Taman Kencana, 56100 Cheras, Kuala Lumpur

Any Feedback is much appreciated & please do share with me your experiences.

If feedbacks are of a negative nature, I would hold off to get a slot in SDAC PJ. The earliest availability is from 26th August onwards Sad

P.S I am not able to find the service schedule anymore, anyone has it?

Thanks. Smile
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Post by abelwoo 2014-02-14, 4:29 pm

I Just book a Fiesta from Trio Mantap HULU KLANG ... now waiting the car to deliver.

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