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Bad Experience With FORD SDAC PJ
+7
Randy Loo
acestar
joey.liow.35
Torque
Ricardo
cannavaro
Hisyam
11 posters
Page 2 of 2
Page 2 of 2 • 1, 2
Re: Bad Experience With FORD SDAC PJ
[quote="joey.liow.35"] so bad.. been lied again.. i didn't get my car today..
the SA said will call me tomorrow to explain.. i think i will be lie again!![/
I know you are probably worried if 'your' car has been given to somebody else, I thought so too but I saw my brown file have a chassis number already (I took a picture with my phone to compare the numbers later) which means there is a car allocated for me and will not be given to somebody else, so therefore you have to wait patiently for your car to be cleared at Customs. I know it's really frustrating - I paid my booking fee on 7 jan and loan approved within the week, and I took delivery of my fofi last Friday only ya.
and so my suggestion is to ask them to show you the file and see if you have a chasis number already. And that's how you know you are not being fooled around.
the SA said will call me tomorrow to explain.. i think i will be lie again!![/
I know you are probably worried if 'your' car has been given to somebody else, I thought so too but I saw my brown file have a chassis number already (I took a picture with my phone to compare the numbers later) which means there is a car allocated for me and will not be given to somebody else, so therefore you have to wait patiently for your car to be cleared at Customs. I know it's really frustrating - I paid my booking fee on 7 jan and loan approved within the week, and I took delivery of my fofi last Friday only ya.
and so my suggestion is to ask them to show you the file and see if you have a chasis number already. And that's how you know you are not being fooled around.
rachelng- NON Verified Member
- Posts : 7
Join date : 2013-01-31
Re: Bad Experience With FORD SDAC PJ
[quote="rachelng"]
They told me sure the got car for me.. so, i went for signature for loan last tuesday..
after a days, they told me that failed to book date for inspection, so i waited again.
After a days, they told me again confirmed have car for me, just the car at kastam, they already get the chassis number.. so i trusted again. They promised that will let me get my car on friday mean today, and send their company bank account for me, i had bank in RM5xxx.00 downpayment for them at last thursday...and today.. i called for whole day the SA didn't pick my phone and no reply any msg to me.. at night he told me that tomorrow will call me to explain everythings.. i feel so sad and angry about a lie and a lie
joey.liow.35 wrote: so bad.. been lied again.. i didn't get my car today..
the SA said will call me tomorrow to explain.. i think i will be lie again!![/
I know you are probably worried if 'your' car has been given to somebody else, I thought so too but I saw my brown file have a chassis number already (I took a picture with my phone to compare the numbers later) which means there is a car allocated for me and will not be given to somebody else, so therefore you have to wait patiently for your car to be cleared at Customs. I know it's really frustrating - I paid my booking fee on 7 jan and loan approved within the week, and I took delivery of my fofi last Friday only ya.
and so my suggestion is to ask them to show you the file and see if you have a chasis number already. And that's how you know you are not being fooled around.
They told me sure the got car for me.. so, i went for signature for loan last tuesday..
after a days, they told me that failed to book date for inspection, so i waited again.
After a days, they told me again confirmed have car for me, just the car at kastam, they already get the chassis number.. so i trusted again. They promised that will let me get my car on friday mean today, and send their company bank account for me, i had bank in RM5xxx.00 downpayment for them at last thursday...and today.. i called for whole day the SA didn't pick my phone and no reply any msg to me.. at night he told me that tomorrow will call me to explain everythings.. i feel so sad and angry about a lie and a lie
joey.liow.35- NON Verified Member
- Posts : 16
Join date : 2013-02-26
Re: Bad Experience With FORD SDAC PJ
Well Joey, the other thing I did was I made a complaint on ford fiesta Malaysia's Facebook page. Their customer service ppl called me within 24 hours and continued to follow up until the car got delivered. The customer service is HQ, so HQ also made sure my car got cleared and they highlight this to the branch manager and made sure the branch manager handle my case and continuously update me on the custom clearance and delivery.
You need your booking order on hand when you make the complaint. It's embarrassing for HQ to continue to run promos when they cannot deliver the car. Also I threaten that SD is my client and I know ppl in higher management but I choose not to use this 'voucher' for something so petty... However doesn't mean I won't mention this incident casually next time I meet SD HQ ppl...
Btw, I bought mine from SDAC Jln Ipoh.
You need your booking order on hand when you make the complaint. It's embarrassing for HQ to continue to run promos when they cannot deliver the car. Also I threaten that SD is my client and I know ppl in higher management but I choose not to use this 'voucher' for something so petty... However doesn't mean I won't mention this incident casually next time I meet SD HQ ppl...
Btw, I bought mine from SDAC Jln Ipoh.
Last edited by rachelng on 2013-03-01, 11:58 pm; edited 2 times in total
rachelng- NON Verified Member
- Posts : 7
Join date : 2013-01-31
Re: Bad Experience With FORD SDAC PJ
.. i'm called my friend to help me find car, so i totally didn't deal with dealer..
and the dealer is introduce by banker.. the important things is, the dealer is not come from any ford's branch..
and the dealer is introduce by banker.. the important things is, the dealer is not come from any ford's branch..
joey.liow.35- NON Verified Member
- Posts : 16
Join date : 2013-02-26
Re: Bad Experience With FORD SDAC PJ
joey so where you place order??? do u have your purchase order form? the green color or blue i forgot.
acestar- FCM Committee
- Posts : 116
Join date : 2012-10-31
Age : 29
Location : Kuala Lumpur
Re: Bad Experience With FORD SDAC PJ
i don't have anythings.. the company call NAPP TRADING which place at kepong baru
joey.liow.35- NON Verified Member
- Posts : 16
Join date : 2013-02-26
Re: Bad Experience With FORD SDAC PJ
joey.liow.35 wrote:this is my 1st car and i got just a little budget only.. hope that no buy proxtxn or perdxx..so when i go ford showroom..i think i fall in love with fiesta.. haha then i buy it..
joey.liow.35 wrote:i don't have anythings..the company call NAPP TRADING which place at kepong baru
This NAPP trading is the dealer that run the ford showroom u mentioned earlier?
alexdp- NON Verified Member
- Posts : 45
Join date : 2012-09-06
Age : 36
Location : Kuantan
Re: Bad Experience With FORD SDAC PJ
No wonder, who is it.. is introduce by banker..
joey.liow.35- NON Verified Member
- Posts : 16
Join date : 2013-02-26
Re: Bad Experience With FORD SDAC PJ
Hmmm..kinda weird when bank introduce it to u. Mine last time go to ford showroom. Test drive a few time. Pick an SA there and booked thru her. Paid my rm100 booking fee and then apply for a loan. Loan approved in 3 days and by next week my car is ready for pickup. Smooth..
alexdp- NON Verified Member
- Posts : 45
Join date : 2012-09-06
Age : 36
Location : Kuantan
Re: Bad Experience With FORD SDAC PJ
er...i have directly call the dealer to get my chassis number and engin number..
he told ford promised him sure reach to him at monday..
he told ford promised him sure reach to him at monday..
joey.liow.35- NON Verified Member
- Posts : 16
Join date : 2013-02-26
Re: Bad Experience With FORD SDAC PJ
joey.liow.35 wrote:Hisyam wrote:joey.liow.35 wrote:Is there any update from kastam about fofi stuck at kastam?
and when can we get the car?
i have facing the problem with no car going for work, and the SA keep
telling will get "soon" only.
Not sure bro, perhaps by 1st week of March I think... As they are releasing cars batch by batch from the dock.. But however bro, lemme tell you sumthin...its worth the wait! Just hang in there brother... I was having the same situation.. but once its out, we'll all shall meet up & celebrate...!!
i'm not bro... i'm girl yesterday i called to my SA try to ask about update for kastam, thats he told me yesterday ford HQ already sent them a letter about tomorrow will get our fofi, after inspection and register, friday i can get my car..
Hope he didn't lie on me
Extremely sorry sis.. Gotten your car yet?
Hisyam- Verified Member
- Posts : 7
Join date : 2013-02-18
Age : 36
Location : Selangor
Re: Bad Experience With FORD SDAC PJ
rachelng wrote:Well Joey, the other thing I did was I made a complaint on ford fiesta Malaysia's Facebook page. Their customer service ppl called me within 24 hours and continued to follow up until the car got delivered. The customer service is HQ, so HQ also made sure my car got cleared and they highlight this to the branch manager and made sure the branch manager handle my case and continuously update me on the custom clearance and delivery.
You need your booking order on hand when you make the complaint. It's embarrassing for HQ to continue to run promos when they cannot deliver the car. Also I threaten that SD is my client and I know ppl in higher management but I choose not to use this 'voucher' for something so petty... However doesn't mean I won't mention this incident casually next time I meet SD HQ ppl...
Btw, I bought mine from SDAC Jln Ipoh.
I think I should've done this... Haihz... oh well..
Hisyam- Verified Member
- Posts : 7
Join date : 2013-02-18
Age : 36
Location : Selangor
Re: Bad Experience With FORD SDAC PJ
[quote="Hisyam"]
Extremely sorry sis.. Gotten your car yet?
Haven't get it yet... Dealer said if monday Ford send the car to him.. he will settle everythings ASAP, and delivery car to me... i still waiting .. How about you? Haven't get oso?
joey.liow.35 wrote:Hisyam wrote:joey.liow.35 wrote:Is there any update from kastam about fofi stuck at kastam?
and when can we get the car?
i have facing the problem with no car going for work, and the SA keep
telling will get "soon" only.
Not sure bro, perhaps by 1st week of March I think... As they are releasing cars batch by batch from the dock.. But however bro, lemme tell you sumthin...its worth the wait! Just hang in there brother... I was having the same situation.. but once its out, we'll all shall meet up & celebrate...!!
i'm not bro... i'm girl yesterday i called to my SA try to ask about update for kastam, thats he told me yesterday ford HQ already sent them a letter about tomorrow will get our fofi, after inspection and register, friday i can get my car..
Hope he didn't lie on me
Extremely sorry sis.. Gotten your car yet?
Haven't get it yet... Dealer said if monday Ford send the car to him.. he will settle everythings ASAP, and delivery car to me... i still waiting .. How about you? Haven't get oso?
joey.liow.35- NON Verified Member
- Posts : 16
Join date : 2013-02-26
Re: Bad Experience With FORD SDAC PJ
so long.. zzzzzzz
acestar- FCM Committee
- Posts : 116
Join date : 2012-10-31
Age : 29
Location : Kuala Lumpur
Re: Bad Experience With FORD SDAC PJ
Eh, for the ones who are waiting or just received their cars, what color are your cars? I asked for 1. purple 2. red 3. white. I was promised that we'll definitely get red if they can't find purple (which I didn't expect to get anyway). Then suddenly we were told only white left and even then it was in limited numbers. So frustrating. I've fallen in love with the red FoFi
Aaaanyway, paid booking fee somewhere at the end of January and received the car on 27th of February. Didn't mind the delay but broken hearted over the color. Hahah.
p/s: Car bought from Trio (kurang) Mantap.
Aaaanyway, paid booking fee somewhere at the end of January and received the car on 27th of February. Didn't mind the delay but broken hearted over the color. Hahah.
p/s: Car bought from Trio (kurang) Mantap.
Eterna- NON Verified Member
- Posts : 8
Join date : 2013-03-02
Location : KL
Re: Bad Experience With FORD SDAC PJ
i just received my car yesterday.. as i know red color fofi just finish by booking on mid of jan, just left white, i oso took white car oso...
however which color is the car, its oso your lovely fofi.. so.. enjoy it haha..
however which color is the car, its oso your lovely fofi.. so.. enjoy it haha..
joey.liow.35- NON Verified Member
- Posts : 16
Join date : 2013-02-26
Re: Bad Experience With FORD SDAC PJ
The process of getting my fofi also feel very frustrated, like going to blast this SDAC!
But.. fofi really a nice car to drive
Consider nice thing never come so easy
At here.. I would say WELCOME to the world of FoFi!
But.. fofi really a nice car to drive
Consider nice thing never come so easy
At here.. I would say WELCOME to the world of FoFi!
Carlos85- Verified Member
- Posts : 93
Join date : 2012-11-27
Age : 38
Re: Bad Experience With FORD SDAC PJ
go paint pearl red by own LOL.
acestar- FCM Committee
- Posts : 116
Join date : 2012-10-31
Age : 29
Location : Kuala Lumpur
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